SHIPPING AND DELIVERY POLICY
Delivery information for Victory Supplements
Business
Victory Supplements Ltd
Company number
17251272
Website
Effective date
14th August 2026
1. Order processing
Orders are normally processed on weekdays excluding bank holidays. Orders placed after 1pm may be treated as received on the next working day. Processing times may be longer during launches, promotions or exceptional demand, and any material delay will be communicated where reasonably possible.
2. UK delivery options
Service Estimated delivery Price Free-delivery threshold
DPD Tracked Delivery 4-5 working days £5.99 £60
Express delivery 1-2 working days £7.99 £90
Displayed delivery periods are estimates unless a guaranteed service is expressly stated. The final available options and charges are shown at checkout.
3. Destinations
We currently deliver to: The United Kingdom. Restrictions may apply to supplements, liquids, stimulants or particular ingredients. We do not currently offer international shipping.
4. Address accuracy
You are responsible for providing a complete and accurate delivery address. Contact us immediately if an error is discovered. We cannot guarantee an amendment after processing begins. Additional costs caused by an incorrect or incomplete address may be charged where lawful and reasonably incurred.
5. Tracking and safe-place delivery
Tracking details are supplied where available. Courier safe-place, neighbour, locker or redirection options may alter delivery arrangements. Choose a secure option and follow the courier’s terms. Risk passes as required by law when the order is delivered to you or a person you identify to take possession.
6. Delay
If delivery is delayed, contact us at info@victorysupplements.co.uk. Mandatory consumer rights concerning agreed delivery dates and delivery within the legally required period remain unaffected. We are not responsible for delay caused by events outside our reasonable control, but we will take reasonable steps to minimise the effect and explain available options.
7. Lost or damaged parcels
Report apparent damage, missing items or non-delivery promptly, ideally within 48 hours, with the order number, photographs and packaging where relevant. This reporting request helps investigation and does not reduce statutory rights. Do not consume a product where the seal, container or contents appear compromised.
8. Collection and returned parcels
Collection is available only if shown at checkout. Where a parcel is returned because delivery was refused, uncollected or the supplied address was incorrect, we will contact you. Any lawful redelivery or return deduction will reflect actual reasonable costs and will not affect rights where we were at fault.